Privacy Policy
Last updated: 30 September 2026
PT. Transwater Roberi Indonesia ("we") respects your privacy. This policy explains what data we collect through this website, why, and how we protect it.
1. Data we collect
When you submit the quote request form, we receive the data you enter: company name, your name, WhatsApp or phone number, product of interest, estimated needs, and additional notes. Our server also records basic technical data such as IP address and browser type in logs, which we use for security and to prevent form abuse.
2. How we use data
We use form data to contact you, prepare a quotation, and follow up on your request or order. We use technical data to keep the website secure and to limit spam.
3. Sharing data
We do not sell your personal data. Data is only accessible to our authorized internal team and to technical service providers who help run the website (such as hosting and email services), or when required by law.
4. Storage and security
Data is stored on servers we manage with restricted access. We keep it as long as needed to follow up on your request and for legitimate business purposes, then delete or anonymize it when no longer needed.
5. Cookies
This website currently does not use tracking or advertising cookies. If we add analytics tools later, this policy will be updated and you will be informed.
6. Your rights
Under Indonesian Law No. 27 of 2022 on Personal Data Protection, you have the right to request access to, correction of, or deletion of your personal data, and to withdraw consent you have given. Contact us using the details below to make a request.
7. Third-party links
This website contains links to other services such as WhatsApp and Google Maps. Those services have their own privacy policies which we do not control.
8. Changes to this policy
We may update this policy from time to time. The date of the latest update is shown at the top of this page.
PT. Transwater Roberi Indonesia
Jl. Raya Cipeucang/Ciuncal No. 88 A, Cipeucang, Kec. Cileungsi, Kabupaten Bogor, Jawa Barat 16820